The ICTQual AB Level 2 Award in Emergency First Aid at Work is a nationally recognised qualification developed to equip learners with the knowledge, confidence, and practical skills necessary to respond effectively to workplace emergencies. Designed in alignment with UK health and safety standards, this qualification provides the foundation for maintaining a safe and prepared working environment, particularly in medium-risk industries.
In any workplace, the ability to respond promptly and correctly to accidents or medical incidents can make a life-saving difference. This course focuses on developing capable first aiders who can take immediate and effective action in a variety of emergency situations. Whether dealing with unconscious casualties, severe bleeding, or shock, learners are taught how to remain calm under pressure and apply best-practice first aid principles.
Delivered over two to three days, the ICTQual AB Level 2 Award in Emergency First Aid at Work includes a blend of theoretical instruction and hands-on practical exercises. The course is structured to help learners develop critical response skills, understand the legal responsibilities of a first aider, and build the ability to manage common injuries and medical emergencies confidently.
The ICTQual AB Level 2 Award in Emergency First Aid at Work is suitable for learners who have been designated to provide first aid support in the workplace. It is particularly beneficial for those in sectors such as construction, manufacturing, logistics, retail, education, and hospitality—where quick response to injuries and emergencies is essential.
The ICTQual AB Level 2 Award in Emergency First Aid at Work is a vital qualification for those who want to make a meaningful contribution to workplace safety. Through practical training and scenario-based learning, learners gain the confidence and ability to act decisively in emergencies. As a result, they play a key role in reducing risks, improving outcomes, and supporting a responsible safety culture within any organisation.
Level 2 Award in Emergency First Aid at Work
Course overview
To enroll in the ICTQual AB Level 2 Award in Emergency First Aid at Work, learners must meet the following requirements:
- Minimum Age Requirement
Learners must be at least 16 years old at the time of registration. This age requirement ensures that learners have the maturity to take on first aid responsibilities in line with workplace health and safety expectations. - Educational Background
There are no formal academic prerequisites for this course. However, learners are expected to have a basic understanding of English, including reading, writing, and verbal communication, to follow course materials and participate in assessments effectively. - Experience
No prior first aid training or experience is required. This course is ideal for learners with little or no previous knowledge of first aid who are seeking to fulfil the role of an emergency first aider in the workplace.
- Workplace Roles and Responsibilities of an Emergency First Aider
- Casualty Assessment and Emergency Incident Management
- CPR, AED Operation, and Recovery Position Techniques
- Managing Bleeding, Burns, Fractures, and Medical Conditions
- Workplace First Aid Documentation and Post-Incident Procedures Life Support (CPR) and AED Use
- Managing Minor Injuries, Shock, and Incident Reporting
Workplace Roles and Responsibilities of an Emergency First Aider
- Understand the legal duties and ethical responsibilities of a workplace emergency first aider
- Recognise the limitations of the first aider’s role and when to seek additional help
- Maintain personal safety and apply infection control measures during first aid delivery
- Identify key contents of a first aid kit and their appropriate uses
Casualty Assessment and Emergency Incident Management
- Conduct a primary and secondary survey to assess casualty condition and identify injuries
- Manage emergency scenes safely and effectively to prevent further harm
- Prioritise treatment based on casualty needs and the severity of injuries
- Communicate clearly with emergency services and other responders
CPR, AED Operation, and Recovery Position Techniques
- Perform adult cardiopulmonary resuscitation (CPR) to current international guidelines
- Operate an automated external defibrillator (AED) safely and confidently
- Place a casualty in the recovery position to maintain airway and monitor breathing
- Recognise when CPR or the recovery position is appropriate based on casualty condition
Managing Bleeding, Burns, Fractures, and Medical Conditions
- Control external bleeding using pressure, dressings, and bandages
- Treat burns and scalds with appropriate first aid techniques
- Immobilise fractures and suspected spinal injuries safely
- Identify and manage common medical emergencies such as asthma, epilepsy, and allergic reactions
Workplace First Aid Documentation and Post-Incident Procedures
- Accurately record details of incidents and treatment given in accordance with workplace policy
- Understand the importance of confidentiality and data protection when handling reports
- Participate in post-incident reviews to improve future response and safety planning
- Recognise the need for emotional support or follow-up after traumatic events
Completing the ICTQual AB Level 2 Award in Emergency First Aid at Work equips learners with the essential skills and confidence to handle medical emergencies in workplace environments. This qualification not only meets the legal requirements for designated first aiders in medium-risk industries but also serves as a solid foundation for those seeking to advance their professional knowledge in health and safety.
Learners who complete this course can build on their expertise and expand their career prospects by progressing to more advanced qualifications and specialist roles.
Progression Pathways:
- Enroll in the ICTQual AB Level 3 Certificate in First Aid at Work to gain advanced emergency response, planning, and leadership skills
- Pursue Paediatric First Aid training for those working in schools, nurseries, or childcare settings
- Take courses in Fire Safety Awareness, Manual Handling, or Mental Health First Aid to broaden safety competencies
- Progress to qualifications in Health and Safety Management, Emergency Response Coordination, or Risk Assessment and Compliance
- Prepare to become a First Aid Trainer or Assessor by undertaking relevant instructional training courses
- Enhance CV and employability for roles in sectors such as construction, manufacturing, transport, education, or retail
- Participate in CPD-certified refresher courses to maintain up-to-date skills in line with UK regulations and best practices
The ICTQual AB Level 2 Award in Emergency First Aid at Work lays the groundwork for a proactive role in health and safety and supports continued professional development for learners aiming to take on greater responsibility in emergency preparedness and workplace wellbeing.