ProQual Level 3 Diploma in Healthcare and Social Care Support Skills

The ProQual Level 3 Diploma in Healthcare and Social Care Support Skills stands as an esteemed vocational credential meticulously designed to provide learners with a profound understanding of healthcare and social care. This advanced diploma surpasses the foundational content of the Level 3 Certificate, delving deeper into various aspects of practice to furnish learners with heightened expertise. It serves as a prestigious qualification, equipping individuals with essential proficiencies to thrive in demanding positions across the healthcare and social care sectors.

The curriculum of the ProQual Level 3 Diploma encompasses a broad spectrum of essential topics relevant to healthcare and social care support. Advanced communication skills are emphasized, enabling learners to effectively engage with individuals, families, and multidisciplinary teams. In-depth knowledge of health and safety regulations and protocols specific to these sectors is prioritized to ensure a safe and secure environment for all stakeholders.

Furthermore, the diploma focuses on advanced infection control measures, providing learners with expertise to prevent and manage the spread of infections effectively. Safeguarding vulnerable individuals is given paramount importance, covering advanced principles, legislation, and strategies to ensure their well-being and protection.

Central to the curriculum is the concept of person-centered care. Learners develop a deep understanding of how to tailor care and support to meet the unique needs and preferences of individuals, promoting autonomy, dignity, and overall well-being. The diploma also explores advanced practical skills and techniques necessary to provide comprehensive care, including medication management, wound care, and palliative care.

Practical application and work-based learning are integral components of the ProQual Level 3 Diploma. Learners engage in supervised placements in healthcare settings, care homes, or community environments, enabling them to apply theoretical knowledge in real-life scenarios. This practical experience enhances their skills, confidence, and adaptability, preparing them for the challenges of their future roles.

Graduates of the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills are presented with a plethora of career opportunities. They can pursue roles as senior healthcare assistants, team leaders, or coordinators, assuming additional responsibilities and leadership positions within healthcare and social care settings. With further training and experience, they can progress to managerial positions, shaping policies, managing teams, and contributing to the overall quality of care provided.

Moreover, the diploma equips individuals with the knowledge and skills to make a positive impact on the lives of individuals and communities. By providing advanced care and support, diploma holders enable individuals to achieve better health outcomes, improved quality of life, and increased independence. Their expertise contributes to the overall well-being and social integration of individuals in need, fostering healthier and more inclusive communities.

In summary, the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills is a prestigious qualification that prepares learners for advanced roles in the healthcare and social care sectors. Through its comprehensive curriculum, practical application, and emphasis on person-centered care, it equips individuals with the skills, knowledge, and confidence to provide exceptional care and support to those in need. The diploma opens doors to diverse and rewarding career opportunities and enables individuals to make a positive impact on the lives of others and the communities they serve.

By completing the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills, you will achieve the following learning outcomes:

1. Comprehensive Knowledge: Develop a deep understanding of the key principles, theories, and concepts in healthcare and social care support. Gain a solid foundation of knowledge that will guide your practice and decision-making.
2. Advanced Communication Skills: Enhance your communication skills to effectively engage with individuals, families, and multidisciplinary teams. Learn to listen actively, convey information clearly, and establish meaningful connections in diverse healthcare and social care settings.
3. Infection Control Expertise: Acquire advanced knowledge and skills in infection control, including understanding transmission routes, implementing preventive measures, and managing outbreaks. Ensure the safety and well-being of individuals and maintain a hygienic environment.
4. Safeguarding Competence: Develop the ability to recognize signs of abuse, neglect, and exploitation. Understand safeguarding policies, legislation, and protocols to effectively respond to and prevent harm. Promote the welfare and protection of vulnerable individuals.
5. Person-Centered Care: Embrace a person-centered approach to care and support. Learn to respect individual autonomy, dignity, and preferences. Tailor your practice to meet the unique needs and goals of individuals, promoting their well-being and independence.
6. Advanced Practical Skills: Enhance your practical skills to provide comprehensive care and support. Gain proficiency in medication management, wound care, palliative care, and other essential tasks. Develop the confidence to deliver high-quality, evidence-based care.
7. Reflective Practice: Cultivate a habit of reflective practice to continuously evaluate and improve your skills and performance. Learn to analyze complex situations, critically assess your practice, and make informed decisions for the benefit of individuals in your care.
8. Ethical and Legal Awareness: Understand the ethical and legal considerations in healthcare and social care support. Explore issues such as confidentiality, consent, and professional boundaries. Ensure your practice aligns with legal and ethical frameworks.
9. Collaborative Teamwork: Develop teamwork and collaboration skills to work effectively with colleagues, multidisciplinary teams, and external stakeholders. Understand the importance of effective communication, cooperation, and coordination for providing seamless care.
10. Professional Growth: Foster personal and professional growth as a healthcare and social care professional. Gain self-awareness, resilience, and adaptability to navigate challenges and opportunities in the dynamic healthcare and social care sectors.

Completing the ProQual Level 3 Diploma will equip you with the knowledge, skills, and attitudes necessary to excel in your role as a healthcare and social care support professional. These learning outcomes will empower you to make a positive impact on the lives of individuals, families, and communities, while advancing your own career in these fulfilling fields.

To enroll in the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills, you are typically required to meet the following entry requirements:

1. Age Requirement: Applicants must be at least 18 years old or above. This ensures that learners possess the maturity and readiness to engage with the course content and fulfill the responsibilities associated with working in healthcare and social care settings.
2. Educational Background: While there is no specific academic requirement, a basic level of education is recommended. Applicants should have a good command of English language skills, including reading, writing, and speaking, to effectively understand and communicate within the course.
3. Work Experience: Some institutions may require applicants to have relevant work experience or prior engagement in healthcare or social care settings. This practical experience helps applicants to contextualize the theoretical knowledge gained during the course and contribute to meaningful discussions and practical activities.
4. Suitability Assessment: Applicants may be required to undergo a suitability assessment or interview process. This assessment aims to evaluate personal attributes such as empathy, communication skills, and ethical considerations, which are essential for working in healthcare and social care environments.
5. Health and Safety Requirements: As the course involves practical placements in healthcare settings, applicants may need to provide evidence of immunization records or undergo health screening to ensure compliance with health and safety regulations and safeguard the well-being of individuals.

Overall, meeting the entry requirements ensures that learners have the necessary foundation and readiness to undertake the ProQual Level 3 Diploma, enabling them to fully engage with the course content and maximize their learning experience in healthcare and social care support skills.

The ProQual Level 3 Diploma in Healthcare and Social Care Support Skills is designed for individuals who are passionate about making a difference in the lives of others and are seeking a rewarding career in the healthcare and social care sectors. This course is well-suited for:

1. Aspiring Healthcare Professionals: If you aspire to work in healthcare and social care, this course provides a solid foundation of knowledge and skills. Whether you’re considering a career as a healthcare assistant, support worker, or care coordinator, this diploma equips you with the essential competencies to excel in these roles.
2. Current Healthcare Workers: If you are already working in the healthcare field and wish to enhance your skills and progress in your career, the ProQual Level 3 Diploma is an excellent choice. It provides an opportunity to deepen your understanding, gain new perspectives, and expand your professional horizons.
3. Social Care Practitioners: For those already working in social care settings, this diploma offers specialized training to broaden your expertise and enhance your practice. Whether you work in residential care, community support, or social work, the course equips you with the necessary skills to provide comprehensive and person-centered care.
4. Career Changers: If you are considering a career change and have a genuine interest in healthcare and social care, this diploma can help you transition into these sectors. It provides the knowledge and practical skills necessary to embark on a new and fulfilling career path.
5. Individuals Seeking Personal Development: Even if you do not have immediate plans for a career in healthcare or social care, this course can still be beneficial. It offers valuable insights into providing care and support, which can be applied in personal caregiving roles or volunteer positions within the community.

It’s important to note that while the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills opens doors to various career opportunities, it also requires individuals to possess certain qualities and attributes. These include empathy, compassion, good communication skills, and a genuine desire to help others. A commitment to ethical practice, respect for diversity, and a willingness to learn and adapt are also essential characteristics for success in this course.

In summary, the ProQual Level 3 Diploma is suitable for individuals who have a passion for healthcare and social care, whether they are just starting their journey, seeking career progression, or looking for personal development. It offers the necessary knowledge, skills, and competencies to thrive in the dynamic and rewarding fields of healthcare and social care support.

• • 37 Credit Hours
  • ProQual AB Awarding Body

  To achieve the ProQual Level 3 Diploma in Healthcare and Social Care Support Skills: Candidates must achieve a minimum of 37 credits: a minimum of 25 credits must be from the Level 3 units and the remaining 12 credits can be from any combination of units from the Level 2 or Level 3 or Level 4 units

• Level 2 Units

  Sr#	Unit Title	Credit Value	GLH
  1	Implement person centred approaches in health and social care	5	33
  2	Principles of safeguarding and protection in health and social care	3	10
  3	Assist in the administration of medication	4	31
  4	Carry out personal hygiene for individuals unable to care for themselves	3	30
  5	Support individuals with speech and language disorders to develop their communication skills	4	27
  6	Perform the non-scrubbed circulating role for perioperative procedures	3	20
  7	Minimise the risk of infection when transporting and storing healthcare waste	3	30
  8	Assist in the issuing of prescribed items	3	30
  9	Assist in the manufacture and assembly of medicinal products	7	22
  10	Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products	10	32
  11	Support individuals to carry out their own health care procedures	2	23
  12	Provide support for therapy sessions	2	6
  13	Contribute to the discharge of individuals to carers	2	45
  14	Paediatric Emergency First Aid	1	23
  15	Introduction to communication in health, social care or children’s and young people’s settings	3	20
  16	Support individuals to meet personal care needs	2	24
  17	Contribute to the safe use of medical devices in the perioperative environment	4	25
  18	Causes and Spread of Infection	2	20
  19	Prepare documentation, materials, components and other items for the preparation of aseptic products	6	38
  20	Introduction to duty of care in health, social care or children’s and young people’s settings	1	28
  21	Provide support for mobility	2	30
  22	Assist others to plan presentations	2	38
  23	Order Routine Pharmaceutical Stock	3	33
  24	Dementia Awareness	2	13
  25	Support individuals to manage continence	3	26
  26	Move and position individuals in accordance with their plan of care	4	25
  27	Handle information in health and social care settings	1	43
  28	The role of the health and social care worker	2	40
  29	Obtain and test specimens from individuals	2	14
  30	Prepare individuals for healthcare activities	3	27
  31	Assist in planning and evaluating learning activities	3	35
  32	Provide support to the surgical team when preparing individuals for operative and invasive procedures	2	35
  33	Assist the practitioner to carry out health care activities	2	32
  34	Assist the practitioner to carry out health care activities	2	32
  35	Work in partnership with families to support individuals	4	45
  36	Minimise the risk of infection during the removal of used linen	2	27
  37	Understand the context of supporting individuals with learning disabilities	3	24
  38	Select and wear appropriate personal protective equipment for work in health care settings	4	20
  39	Monitor and maintain the environment and resources during and after clinical / therapeutic activities	3	20
  40	Prepare and dress for scrubbed clinical roles	3	26
  41	Care for individuals with naso-gastric tubes	3	26
  42	The principles of Infection Prevention and Control	3	24
  43	Assist with the provision of a pharmacy service to meet individuals’ needs	3	25
  44	Contribute to the effectiveness of teams	3	28
  45	Support individuals who are distressed	3	10
  46	Support individuals undergoing healthcare activities	4	26
  47	Assist in receiving, handling and dispatching clinical specimens	2	20
  48	Assist in the sale of medicines and products	8	22
  49	Prepare aseptic products	10	22
  50	Prepare and apply dressings and drains to individuals in the perioperative environment	2	25
  51	Planning and Monitoring Work	2	28
  52	Cleaning, Decontamination and Waste Management	2	16
  53	Ensure your own Actions Reduce risks to Health and Safety	2	14
  54	Introduction to equality and inclusion in health, social care or children’s and young people’s settings	2	30
  55	Provide agreed support for foot care	3	25
  56	Contribute to health and safety in health and social care	4	37
  57	Support independence in the tasks of daily living	5	35
  58	Prepare equipment for intraoperative cell salvage blood collection	2	30
  59	Maintaining quality standards in the health sector	1	23
  60	Support participation in learning and development activities	1	24
  61	Provide support for sleep	3	30
  62	Remove wound closure materials	3	23
  63	Support individuals to eat and drink	2	25
  64	Undertake agreed pressure area care	3	32
  65	Service improvement in the health sector	2	43
  66	Meet food safety requirements when providing food and drink for individuals	4	32
  67	Understand loss and grief in end of life care	2	30
  68	Understand how to work in end of life care	2	28
  69	Collection of used equipment	3	35
  70	Sort used equipment and dispose of waste	3	41
  71	Stroke awareness	2	30
  72	Introductory awareness of sensory loss	2	34
  73	Assist in the issuing of pharmaceutical stock	3	38

  Level 3 Units

  Sr#	Unit Title	Credit Value	GLH
  1	Work with babies and young children to promote their development and learning	6	45
  2	Engage in personal development in health, social care or children’s and young people’s settings	3	10
  3	Support individuals with multiple conditions and/or disabilities	4	31
  4	Support individuals who are bereaved	4	30
  5	Prepare for and carry out extended feeding techniques	4	27
  6	Provide support to continue recommended therapie	3	20
  7	Insert and secure nasogastric tubes	4	30
  8	Develop positive relationships with children and young people	4	30
  9	Provide advice and information to enable parents to promote the health and well-being of their newborn babies	3	22
  10	Facilitate and monitor housing and accommodation services to support individuals with mental health needs	5	32
  11	Collaborate in the assessment of environmental and social support in the community	4	23
  12	Influencing Others at Work	1	6
  13	Care for the physical and nutritional needs of babies and young children	6	45
  14	Support families who have a child with a disability	3	23
  15	Support individuals to manage their finances	3	20
  16	Obtain venous blood samples	3	24
  17	Implement therapeutic group activities	3	25
  18	Collate and communicate health information to individuals	3	20
  19	Provide information and advice to individuals on eating to maintain optimum nutritional status	5	38
  20	Assist in the implementation of programmes to increase mobility, movement and functional independence	4	28
  21	Receive and handle clinical specimens within the sterile field	4	30
  22	Prepare anaesthetic environment and provide support for pre and post-operative anaesthesia and recovery	5	38
  23	Make recommendations for the use of physical resources in a health setting	5	33
  24	Maintaining quality standards in the health sector	2	13
  25	Understand Models of Disability	3	26
  26	Support individuals to access and use services and facilities	4	25
  27	Promote and implement health and safety in health and social care	6	43
  28	Support young people with a disability to make the transition into adulthood	5	40
  29	Understand mental well-being and mental health promotion	3	14
  30	Carry out vision screening	4	27
  31	Assist professionals to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services	5	35
  32	Implement hydrotherapy programmes for individuals and groups	5	35
  33	Deliver exercise sessions to improve individuals’ health and wellbeing	5	32
  34	Provide support to the surgical team when preparing individuals for operative and invasive procedures	4	32
  35	Facilitate person centred assessment, planning, implementation and review	6	45
  36	Work in partnership with families to support individuals	4	27
  37	Support individuals to develop and run support groups	3	24
  38	Monitor own work practice in health, social care or children’s and young people’s settings	3	20
  39	Perform first line calibration on clinical equipment to ensure it is fit for use	3	20
  40	Monitor and review individuals progress in relation to maintaining optimum nutritional status	3	26
  41	Give presentations to groups	4	26
  42	Support individuals in undertaking their chosen activities	4	24
  43	Control the use of physical resources in a health setting	3	25
  44	Support children and young people experiencing transitions	3	28
  45	Promote communication in health, social care or children’s and young people’s settings	3	10
  46	Contribute to the prevention of aggressive and abusive behaviour of people	4	26
  47	Service improvement in the health sector	3	20
  48	Understand the process and experience of dementia	3	22
  49	Understand Physical Disability	3	22
  50	Support individuals with a learning disability to access healthcare	3	25
  51	Undertake urethral catheterisation processes	4	28
  52	Promote good practice in handling information in health and social care settings	2	16
  53	Understand mental health problems	3	14
  54	Perform routine Electrocardiograph (ECG) Procedures	4	30
  55	Undertake treatments and dressings of lesions and wounds	4	25
  56	Adapt and fit healthcare equipment, medical devices, assistive technology, or products, to meet individuals’ needs	6	37
  57	Administer oral nutritional products to individuals	5	35
  58	Promote effective communication with individuals with sensory loss	4	30
  59	Work with other professionals and agencies to support individuals with physical disability	3	23
  60	Support individuals to access housing and accommodation services	4	24
  61	Identify information requirements in a health context	4	30
  62	Prepare and reproduce permanent radiographic images	4	23
  63	Develop and prepare speech and language therapy resources for alternative and augmentative communication (AAC) use	4	25
  64	Carry out wound drainage care	4	32
  65	Prepare and provide surgical instrumentation and supplementary items for the surgical team	6	43
  66	Care for a newly born baby when the mother is unable to do so	4	32
  67	Understand Child and Young Person Development	4	30
  68	Provide support to maintain and develop skills for everyday life	4	28
  69	Facilitate learning and development activities to meet individual needs and preferences	5	35
  70	Enable individuals with behavioural difficulties to develop strategies to change their behaviour	8	41
  71	Reprocess endoscopy equipment	4	30
  72	Support individuals with cognition and learning difficulties	5	34
  73	Assist in testing individuals’ abilities prior to planning physical activities	5	38
  74	Support individuals to manage dysphagia	5	35
  75	Provide advice on foot care for individuals with diabetes	3	23
  76	Transport, transfer and position individuals and equipment within the perioperative environment	5	32
  77	Understand Sensory Loss	3	21
  78	Support families who are affected by Acquired Brain Injury	3	30
  79	Support individuals during a period of change	4	29
  80	Perform intravenous cannulation	4	34
  81	Care for individuals with urethral catheters	4	30
  82	Conduct routine maintenance on clinical equipment	4	30
  83	Assist and support individuals to use alternative and augmentative communication systems (AAC)	5	35
  84	Measure and record individuals’ body fluid balance in a perioperative environment	4	23
  85	Support parents/carers to interact with and care for their newborn baby	4	30
  86	Deliver training through demonstration and instruction	3	21
  87	Principles for implementing duty of care in health social care or children’s and young people’s settings	1	5
  88	Promote Child and Young Person Development	3	25
  89	Develop and sustain effective working relationships with staff in other agencies	4	24
  90	Undertake physiological measurements	3	23
  91	Undertake stoma care	4	30
  92	Assure the effective functioning of radiographic image processing equipment	4	25
  93	Operate equipment for intraoperative cell salvage blood collection	5	40
  94	Advise and inform individuals on managing their condition	5	31
  95	Assist others to monitor individuals’ progress in managing dysphagia	5	38
  96	Support carers to meet the care needs of individuals	5	30
  97	Maintain pharmaceutical stock	3	4
  98	Anatomy and Physiology for Maternity Support Workers	2	20
  99	Receive prescriptions from individuals	3	15
  100	Understand how to support individuals with autistic spectrum conditions	3	28
  101	Support Individuals with Specific Communication Needs	5	35
  102	Obtain and test capillary blood samples	4	30
  103	Support individuals at the end of life	7	53
  104	Contribute to effective multidisciplinary team working	3	20
  105	Analyse and present health related data and information	4	30
  106	Remove wound drains	4	27
  107	Develop activities and materials to enable individuals to reach specific communication goals	5	38
  108	Operate equipment for intraoperative cell salvage blood processing and complete intraoperative cell salvage blood process	5	39
  109	Support parents/carers and those in a parental role to care for babies during their first year	5	36
  110	Obtain a client history	3	22
  111	Manage the availability of physical resources to meet service delivery needs in a health setting	5	33
  112	Administer medication to individuals, and monitor the effects	5	30
  113	Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check	4	11
  114	Promote equality and inclusion in health, social care or children’s and young people’s settings	2	8
  115	Understand the impact of Acquired Brain Injury on individuals	3	28
  116	Support individuals to live at home	4	25
  117	Promote person centred approaches in health and social care	6	41
  118	interact with and support individuals using telecommunications	5	36
  119	Undertake tissue viability risk assessments	3	26
  120	Manufacture equipment or medical devices for individuals within healthcare	4	30
  121	Provide support for individuals with communication and interaction difficulties	5	39
  122	Monitor individuals’ progress in relation to managing their body weight and nutrition	3	26
  123	Assist in implementing treatment programmes for individuals with severely reduced movement/mobility	5	29
  124	Assist in the delivery of perioperative care and support to individuals	4	31
  125	Examine the feet of individuals with diabetes	4	32
  126	Communicate with individuals about promoting their health and wellbeing while working as a Health Trainer	3	15
  127	Understand How to Safeguard the Wellbeing of Children and Young People	3	25
  128	Support Children and Young People’s Health and Safety	2	15
  129	Develop Positive Relationship with Children, Young People and Others Involved in Their Care	1	8
  130	Working Together for the Benefit of Children and Young People	2	15
  131	Understand How to Support Positive Outcomes for Children and Young People	3	25
  132	Assessment and planning with children and young people	5	35
  133	Promote the wellbeing and resilience of children and young people	4	30
  134	Professional practice in children and young people’s social care	4	30
  135	Support individuals to prepare for and settle in to new home environments	3	23
  136	Promote positive behaviour	6	44
  137	Support use of medication in social care settings	5	40
  138	Provide information and advice to children and young people	3	22
  139	Support young people to move towards independence and manage their lives	3	20
  140	Work with children and young people in a residential care setting	5	35
  141	Support positive practice with children and young people with speech, language and communication needs	4	28
  142	Support children or young people in their own home	4	30
  143	Support positive attachments for children and young people	7	55
  144	Support individuals with autistic spectrum conditions	4	33
  145	Prepare, load and operate decontamination equipment	3	23
  146	Carry out sterilisation and product release of reuseable medical devices	3	24
  147	Understand how to monitor the decontamination process	2	19
  148	Monitor and solve customer service problems	1	8
  149	Plan, allocate and monitor work of a team	6	40
  150	Understand Stroke Care Management	5	25
  151	Conduct hearing assessments	4	36
  152	Conduct External Ear Examinations	5	38
  153	Carry out intravenous infusion	4	28
  154	Carry out blood collection from fixed or central lines	4	30
  155	Diabetes Awareness	4	30
  156	Introduction to the role and responsibilities of a Health Trainer	6	46
  157	Establishing and developing relationships with communities while working as a Health Trainer	4	20
  158	Enable individuals to change their behaviour to improve their health and wellbeing while working as a Health Trainer	3	10
  159	Clinical Imaging Support Worker: Anatomy and Terminology	5	25
  160	Clinical Imaging Support Worker: Fundamentals of Care	3	24
  161	Clinical Imaging Support Worker: Radiation Protection and Awareness	6	48
  162	The Use of Contrast Media in Clinical Imaging	3	24
  163	Speech and Language Support for 11-16s: From Theory into Practice	2	15
  164	Speech and Language Support for 5-11s: From Theory into Practice	9	63
  165	Communication Support for 0-25s with Severe and Complex Needs: From Theory into Practice	9	63
  166	Speech and language support for under 5s: From theory into practice	9	63
  167	Receive pharmaceutical stock	3	9

  Level 4 Units

  Sr#	Unit Title	Credit Value	GLH
  1	Support disabled children and young people and those with specific requirements	6	45
  2	Enable children and young people to understand their health and well-being	5	38
  3	Develop and agree individualised care plans for babies and families	5	38
  4	Understand the needs of children and young people who are vulnerable and experiencing poverty and disadvantage	5	40
  5	Support individuals to access education, training or employment	4	31